Frequently Asked Questions
Everything you need to know about shopping with Auzzi Store.
What are your shipping times and costs?
We offer standard and express shipping options. Standard shipping typically takes 3-7 business days, while express delivery takes 1-3 business days. Shipping costs are calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website so you can monitor your package's progress.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unused condition with all packaging intact. Please visit our Returns Portal to start a claim.
What payment methods do you accept?
Auzzi Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer's warranty that covers defects in materials and workmanship under normal use.
Do you ship internationally?
Currently, we ship to most major international destinations. International shipping times vary by country and typically range from 7 to 21 business days.